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How Customer Experience Became Adobe’s Favourite Buzzword

How Customer Experience Became Adobe’s Favourite Buzzword

Adobe’s Digital Intelligence Briefing is a comprehensive report which analyses the state of digital proliferation and how it will impact both the retailer and consumer. You can read it for free, right here. Otherwise, here’s the skinny… Customer Experience is the New Black. Customer Experience (CX) is how customers interact with your organisation. Although it’s ...

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